How can we help?
For account, purchase, privacy, or gameplay questions, email us and include the app version shown at the bottom of the You tab. Never send a password or payment-card number.
Guest progress can be secured from You → Account → Secure guest progress. For permanent deletion, use You → Account → Delete account and data.
Use Restore Purchases in the You tab for subscriptions. Manage or cancel a subscription in Apple Subscriptions. Apple handles billing and refund requests.
Paid random-item odds are Sprite 70%, Luminary 20%, and Regent 10%. Duplicate companions become 50–200 Echo Dust based on rarity.
AI chat is optional. You can withdraw processing consent at any time under You → Preferences. AI replies may be inaccurate; do not share sensitive information.
Read the Privacy Policy or email innovaplatformsinc@gmail.com.